Sylvia was told about the BAT Bus by her friend, Roz, who has been using the shopping service for some years. Now Sylvia can simply pick up her phone and call for the BAT Bus, shopping is no longer a chore. Recently, Sylvia had a nasty fall and damaged her back but a Volunteer was found who met the bus and took Sylvia shopping in a wheelchair.

“I am an 82 year old, still managing to live independently, but suffer with stenosis of the spine which makes walking very difficult” said Sylvia, with feeling “When I heard about the BAT Bus my life changed and I am now able to cope by getting to the shops. The BAT Bus is a wonderful, caring and dedicated service, I have made many friends and love being able to get out and about. Without the BAT Bus calling I do not know how I would manage.”